Customer Service Representative Salary in New York, NY ()
Updated 63 days ago · 389 observed active listings
The salary landscape for Customer Service Representatives in New York, NY reflects a nuanced interplay between local demand and broader economic factors. With a trimmed average salary of $32,813 and a broad range from $20,000 to $140,000, the market is characterized by a substantial number of positions (389) at the lower end of the pay scale. This saturation indicates a high supply of candidates, which compresses wages, particularly at the 10th and 25th percentiles. The local cost of living in New York also pressures employers to offer competitive salaries, but the disparity between the lower and upper percentiles suggests that advanced skills and experience can still command significantly higher compensation.
Salary Distribution
Key Insights
- The concentration of 215 positions at the $40,000 salary level signifies that most employers are hiring for entry-level or low-experience roles, contributing to wage compression.
- The wide P10–P90 spread from $20,000 to $140,000 indicates a diverse range of job responsibilities and required skills within the customer service field, allowing for high variability in salary based on experience and specialization.
- With only a small number of positions offering salaries above $60,000, it highlights the scarcity of high-skill roles in customer service that can leverage specialized knowledge or advanced communication abilities.
- The active employers in the market, such as Interview Hunters and Robert Half, reflect a competitive recruitment environment, which can drive wages slightly higher than national trends, especially for positions requiring bilingual capabilities or advanced technical skills.
- Given the high cost of living in New York City, employers may struggle to attract candidates with the necessary skills at lower salary levels, thereby creating pressure to raise wages even though many positions remain unfilled.
Current Customer Service Representative Jobs in New York
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Waste Connections · Flatbush, Brooklyn$85,449 – $85,449
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Interview Hunters · New York City, New York$82,950 – $82,950
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System One · Rutherford, Bergen County$79,844 – $79,844
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Robert Half · Carlstadt, Bergen County$73,689 – $73,689
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The Hartz Mountain Corporation · Secaucus, Hudson County$69,048 – $69,048
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Online River · New York City, New York$58,240 – $66,560
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Online River · New York City, New York$58,240 – $66,560
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Waste Connections · Jamaica, Queens$62,984 – $62,984
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Parallelle · Chelsea and Clinton, Manhattan$52,000 – $62,400
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Keurig Dr Pepper · Maspeth, Queens$61,305 – $61,305
Frequently Asked Questions
What is the average Customer Service Representative salary in New York, NY?
The average Customer Service Representative salary in New York, NY is $32,813 per year, with a range from $20,000 to $140,000.
How many Customer Service Representative jobs are available in New York?
There are currently 389 open Customer Service Representative positions in New York, NY.
What factors affect Customer Service Representative salaries in New York?
Customer Service Representative salaries in New York vary based on experience level, company size, industry sector, certifications, and demand. Cost of living in New York also plays a significant role in compensation levels.
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Career Intelligence — Customer Service Representative in New York
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