Customer Success Manager Salary in Norfolk, VA (2026)

Updated 53 days ago · 3 observed active listings

The salary distribution for Customer Success Managers in Norfolk, VA shows a significant gap between the bottom 10% ($60,000) and top 10% ($140,000) earners, reflecting both the diverse range of experience levels and the varying demands of the role. Factors such as seniority, specialization, and the size of the hiring companies—like Lumen and Owens & Minor—contribute to this spread. The concentration of relevant industries in the area, along with cost of living pressures, drives employer offers and impacts the realistic landing position for new hires.

$111,490

Average Salary

$20,000

Low End

$140,000

High End

Open Positions

Salary Distribution

$20,000

$40,000

107

$60,000

216

$80,000

262

$100,000

238

$120,000

246

$140,000

702

Key Insights

The broad salary range ($20,000–$140,000) indicates a high variability in experience levels, with entry-level positions at the lower end and seasoned professionals commanding top salaries.
The concentration of large employers in Norfolk, such as Lumen and Owens & Minor, tends to elevate salaries due to competition for skilled talent, particularly at the higher percentiles.
With a 10th percentile salary of $60,000 and a 75th percentile salary of $140,000, the data suggests that professionals with significant experience and specialized skills are crucial to obtaining higher compensation.
The substantial number of positions at the $80,000 and $120,000 salary points indicates a healthy demand for mid-level roles, which may indicate that employers are seeking candidates with a balanced mix of experience and skills.
The presence of only three open positions suggests a competitive job market with potentially fewer opportunities for new entrants, impacting the salary negotiation power of candidates.

Current Customer Success Manager Jobs in Norfolk

Customer Success Advisor

Lumen · Chesapeake, Chesapeake City

$96,318 – $96,318
Account Executive- Richmond

Owens & Minor · Norfolk, Norfolk City

$93,880 – $93,880
Payroll Implementation Specialist - On-Site

Asure Software · Virginia Beach, Virginia Beach City

$65,000 – $75,000

Frequently Asked Questions

What is the average Customer Success Manager salary in Norfolk, VA?

The average Customer Success Manager salary in Norfolk, VA is $111,490 per year, with a range from $20,000 to $140,000.

How many Customer Success Manager jobs are available in Norfolk?

There are currently 3 open Customer Success Manager positions in Norfolk, VA.

What factors affect Customer Success Manager salaries in Norfolk?

Customer Success Manager salaries in Norfolk vary based on experience level, company size, industry sector, certifications, and demand. Cost of living in Norfolk also plays a significant role in compensation levels.

Other Salaries in Norfolk

Sales Manager $73,022 avg Cashier $23,748 avg Dispatcher $82,633 avg Office Manager $68,493 avg Janitor $37,004 avg Data Engineer $121,994 avg Physical Therapist $89,065 avg Pharmacist $62,105 avg

Customer Success Manager Salaries in Other Cities

Jersey City, NJ $111,490 avg Lakewood, CO $111,490 avg Santa Ana, CA $111,490 avg Gilbert, AZ $111,490 avg San Antonio, TX $111,490 avg Irving, TX $111,490 avg Yonkers, NY $111,490 avg Anaheim, CA $111,490 avg