Customer Service Representative Salary in Raleigh, NC (2026)

Updated 61 days ago · 149 observed active listings

In Raleigh, NC, the salary landscape for Customer Service Representatives is shaped by a combination of industry demand and experience levels. With a trimmed average salary of $33,134, the market is characterized by a significant concentration of roles at the $20,000 and $40,000 marks, indicating a saturation of entry-level positions amidst a competitive hiring environment. This dynamic is further influenced by the presence of local employers seeking representatives for various sectors, yet the wide salary range shows potential for growth that may be limited by cost of living factors and a relatively low demand for higher-skilled roles.

Salary Distribution

Key Insights

• The wide P10–P90 spread ($20,000–$140,000) reflects a diverse range of experience levels within the role; however, most positions are concentrated at the lower end of this spectrum, suggesting a supply of entry-level candidates outstripping demand for higher-paying roles.
• The prevalence of positions at the $20,000 and $40,000 salary points (3519 and 3754 positions respectively) indicates that the market is saturated with entry-level roles, which can compress wages and limit opportunities for more experienced candidates.
• Despite a relatively high number of open positions (149), the salary offerings are not significantly above the national average, which may imply that local cost of living pressures are influencing employers to keep wages low, particularly for less experienced workers.
• The concentration of active employers, including local businesses such as Interview Hunters and Mygrant Glass Company Inc, highlights the regional nature of customer service roles, which may not demand specialized skills, thus further compressing wages in the market.
• The gap between the 25th percentile ($20,000) and the 75th percentile ($40,000) suggests that while there are opportunities for some advancement, most hiring is occurring within a limited salary range, which may hinder overall wage growth in the sector.

Current Customer Service Representative Jobs in Raleigh

• Customer Service Representative - State Farm Agent Team Member
  Meg Hunter - State Farm Agent · Garner, Wake County
  $55,000 – $75,000
• Customer Service Representative, Senior
  ASM Research, An Accenture Federal Services Company · Five Points, Wake County
  $74,595 – $74,595
• Customer Service Representative
  Interview Hunters · Raleigh, Wake County
  $67,551 – $67,551
• Customer Service Representative - State Farm Agent Team Member
  Mary Wilson - State Farm Agent · North Hills, Wake County
  $50,000 – $65,000
• Entry Level Customer Service Representative
  Acquire · Raleigh, Wake County
  $63,939 – $63,939
• Customer Service Representative
  Careers Integrated Resources Inc · Cary, Wake County
  $61,275 – $61,275
• Customer Service Representative
  ASM Research, An Accenture Federal Services Company · Five Points, Wake County
  $59,770 – $59,770
• Customer Service Representative - near Raleigh East, and Durham
  Mygrant Glass Company Inc · Knightdale, Wake County
  $59,411 – $59,411
• Customer Service Representative - Remote
  American Income Life Insurance Company · Raleigh, Wake County
  $59,012 – $59,012
• Customer Service Representative - Hybrid
  Tops & Trends · Wake Crossroads, Wake County
  $57,160 – $57,160

Frequently Asked Questions

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